MAYKaya

Request account or data deletion

You can request deletion by email, even if you have uninstalled the MAYKaya app. Sending a request does not immediately delete your account. Our support team must first verify that the account belongs to you.

Request from your profile

Sign in, open Account, and use the request section at the bottom of your profile. Choose permanent deletion, temporary deletion with 90-day recovery, or deactivation. Confirm your current password. MAYKaya support receives your request at maykayaecommerce@gmail.com and an administrator must approve or reject it before your account changes.

Permanent deletion removes your login account and active profile and cannot be undone. Temporary deletion disables login and clears the active profile while retaining a private recovery archive for 90 days after approval. Related records stay inaccessible to your disabled account. After 90 days the archive and login account are permanently removed. Deactivation disables login without deleting the profile.

Open my profile

To request reactivation or recovery while signed out, use the account recovery form with your email and password. Recovery requires admin approval before the deadline; a pending request does not extend it. You must sign in again after approval.

Delete your account and associated data

Email maykayaecommerce@gmail.com from the email address registered to your MAYKaya account.
Use the subject MAYKaya account deletion request.
State that you want your MAYKaya account and associated personal data deleted. If you cannot access your registered email, explain this so support can help verify ownership.
Support will confirm the request, any records that must be retained, and when deletion is completed.

Do not email your password, payment card details, or verification codes.

Delete selected data and keep your account

Email maykayaecommerce@gmail.com from your registered email with the subject MAYKaya data deletion request. Specify the data you want deleted, such as saved delivery addresses, profile information, or messages, and state that you want to keep your account. Support will explain whether the requested data can be deleted without preventing account access or completing an order.

What is deleted or retained

Account deletion covers your login account, profile, saved delivery addresses, and associated personal data, including messages and support information, except records that must be retained.

Order, payment, refund, dispute, security, and externally hosted transaction evidence may need to be retained to complete outstanding transactions or meet legal, tax, accounting, or fraud-prevention obligations. Account deletion does not cancel purchases or refund balances automatically. Retention depends on the applicable obligation; support will explain the reason and retention period for records affected by your request. Financial records are kept separately from the deleted login and active profile.

For more information, read our Privacy Policy.